Hexanova Tech
Hexanova
AI Automation Services

Solutions built for
service businesses

From AI voice receptionists to workflow automation—we build practical systems that integrate with your existing tools and deliver measurable results within weeks.

20+
Hours Saved Weekly
Average time returned to your team
15-30%
Revenue Impact
Typical increase in bookings and conversions
99.8%
Reliability
System uptime across all deployments
4.9/5
Customer Satisfaction
Average client rating after 90 days

Our Services

Purpose-built AI automation for the specific challenges service businesses face every day

24/7 Phone & IVR

AI Voice Receptionist

An AI-powered front desk that answers every call, qualifies leads, books appointments, and routes to the right person—no missed opportunities, no overwhelmed staff.

Key Capabilities:
Answers FAQs instantly (hours, location, services, pricing)
Books, reschedules, and cancels appointments automatically
Pre-qualifies callers and collects key information
Intelligent call routing with full conversation context
Voicemail transcription and follow-up automation
Multi-language support for diverse customer bases
Ideal For

Clinics, dental offices, law firms, wealth advisors, and local service businesses overwhelmed by call volume or missing revenue from unanswered calls.

Business Impact
98% of calls answered within 3 rings
40% reduction in missed appointments
65% decrease in front-desk call handling time
3x improvement in after-hours lead capture
Case Study

"A family medicine practice in Texas reduced no-shows by 47% and freed up 15 hours per week of receptionist time within 30 days of deploying our AI voice receptionist."

Branded Chat on Every Channel

AI WhatsApp & Web Chat Assistant

A conversational AI assistant living on WhatsApp, your website, or both—capturing leads, answering questions, and qualifying prospects in natural language, 24/7.

Key Capabilities:
Instant responses to common questions about services and pricing
Lead capture and qualification through conversational flows
Calendar integration for seamless appointment booking
Document collection (IDs, medical forms, contracts)
Seamless handoff to human agents with full chat history
CRM synchronization for automatic lead tracking
Ideal For

Service businesses with high inbound inquiries via WhatsApp, SMS, or website chat—especially those serving mobile-first or international audiences.

Business Impact
3x faster response times (seconds vs. hours)
55% increase in qualified lead capture
70% reduction in manual chat handling
24/7 availability driving 30% more after-hours bookings
Case Study

"An immigration law firm in Dubai saw a 60% increase in qualified consultations and cut response time from 4 hours to under 30 seconds using our WhatsApp assistant."

Never Lose a Lead Again

Lead Capture & Follow-Up Automation

Automated multi-channel flows that capture every lead from calls, forms, chat, and landing pages—then follow up persistently until they book, buy, or opt out.

Key Capabilities:
Unified lead pipeline from all sources (phone, web, chat, WhatsApp)
Automated follow-up sequences via email, SMS, and WhatsApp
Behavior-triggered reminders (pending documents, missed calls)
Hot lead alerts to your team when prospects are ready to convert
A/B tested messaging for maximum conversion rates
Lead scoring and prioritization based on engagement
Ideal For

Businesses losing revenue to slow or inconsistent follow-up—where leads go cold because someone forgot to call back or send that reminder.

Business Impact
65% higher lead-to-appointment conversion
80% reduction in manual follow-up tasks
50% faster time-to-first-contact
90% of leads contacted within 5 minutes of inquiry
Case Study

"A dental practice in California increased new patient bookings by 55% by implementing automated follow-up for web form leads and missed calls."

Connect Everything, Eliminate Manual Work

Workflow & Systems Automation

Back-end automation using tools like n8n and Zapier plus custom integrations—syncing data across your tools, automating admin tasks, and creating predictable workflows.

Key Capabilities:
CRM, calendar, and practice management software integration
Automated appointment reminders and confirmation workflows
Document generation (invoices, reports, contracts)
Status update notifications across teams and clients
Data synchronization to eliminate duplicate entry
Custom workflow triggers based on business rules
Ideal For

Organizations with messy processes, data scattered across multiple tools, and teams spending hours on repetitive admin work that could be automated.

Business Impact
20+ hours per week saved on administrative tasks
85% reduction in data entry errors
50% faster processing times for standard workflows
Complete visibility into process bottlenecks
Case Study

"A wealth advisory firm reduced client onboarding time from 3 days to 4 hours by automating document collection, CRM updates, and compliance workflows."

Built for Your Specific Workflow

Custom AI Assistants & Internal Tools

Bespoke AI tools tailored to your unique business processes—from document processing to knowledge base assistants to internal ops co-pilots.

Key Capabilities:
Document intake assistants (check for missing info, summarize cases)
Knowledge base search across SOPs, contracts, and policies
Internal ops co-pilot for status checks and email drafting
Industry-specific AI models trained on your domain
Custom dashboards for AI performance monitoring
Integration with existing software and databases
Ideal For

Businesses with unique workflows or industry-specific processes that off-the-shelf tools can't handle—where custom AI delivers outsized value.

Business Impact
60% faster document processing and review
75% reduction in time spent searching for information
40% improvement in consistency and accuracy
Scalable expertise without adding headcount
Case Study

"A real estate law firm built a custom AI assistant that reviews purchase agreements and flags missing documents—reducing attorney review time by 12 hours per week."

From Insight to Impact

Strategy, Design & Implementation

End-to-end engagements where we discover your workflows, design automation roadmaps, build and deploy solutions, and train your team—delivering outcomes, not just tools.

Key Capabilities:
Discovery sessions mapping current workflows and pain points
Automation opportunity assessment with ROI projections
Phased implementation roadmap (quick wins first)
Design and deployment of AI agents and automations
Staff training with documentation and playbooks
Post-launch optimization and performance reviews
Ideal For

Business owners and operations leaders who want outcomes—not just technology—and need a partner who understands both the technical and business sides.

Business Impact
Clear path from 'curious about AI' to 'live in production'
Average 90-day ROI on implemented automation
Measurable improvements in efficiency and revenue
Team buy-in through hands-on training and support
Case Study

"A multi-location dental group went from initial discovery to full AI receptionist deployment across 8 offices in 12 weeks—now handling 2,000+ calls per week autonomously."

How We Work

A proven process that takes you from initial discovery to live automation in 6-12 weeks

01

Discovery & Assessment

1-2 weeks

We start by understanding your business—mapping your customer journey, identifying bottlenecks, and documenting current workflows. No generic solutions; we design for your reality.

02

Roadmap & Prioritization

1 week

Together, we build an automation roadmap that prioritizes quick wins and high-impact opportunities. You'll see exactly what we're building, why, and what results to expect.

03

Design & Build

3-6 weeks

We design AI agents, build automation flows, and integrate with your existing tools. You'll see working prototypes early and provide feedback throughout the build process.

04

Testing & Refinement

1-2 weeks

We test thoroughly with real scenarios, refine prompts and logic, and ensure edge cases are handled gracefully. Nothing goes live until it works reliably.

05

Deployment & Training

1 week

We deploy to production, train your team, provide documentation, and monitor closely during the first weeks. You're fully supported through the transition.

06

Optimization & Growth

Ongoing

After launch, we continuously monitor performance, optimize based on real data, and expand automation as your business evolves. This is a partnership, not a project.

Ready to get started?

Book a free consultation to discuss your specific needs and see how AI automation can transform your operations.