Hexanova Tech
Hexanova
Transparent Pricing

Pricing that
scales with you

No hidden fees. No surprise charges. Just straightforward pricing for AI automation that delivers measurable ROI within 90 days.

MonthlyAnnualSave 17%
Perfect for getting started

Starter

Ideal for small practices and solo professionals who want to test AI automation with a single solution.

$2,500/month
+ $1,500 one-time setup
AI Voice Receptionist OR WhatsApp Assistant
Up to 500 interactions per month
Basic FAQ library (up to 25 Q&As)
Appointment booking integration
Email notifications and alerts
Basic analytics dashboard
Email support (48-hour response)
Monthly optimization review
Limitations:
Single channel only (voice OR chat)
Limited to one calendar integration
Standard business hours coverage
Best For:
Solo practitioners, small clinics, or startups testing AI for the first time
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Most Popular
Most popular choice

Professional

For growing businesses that need multi-channel AI automation and deeper integrations with existing tools.

$4,500/month
+ $3,000 one-time setup
AI Voice Receptionist + WhatsApp/Web Chat
Up to 2,000 interactions per month
Comprehensive FAQ library (up to 100 Q&As)
Multi-calendar and CRM integration
Lead capture and basic follow-up automation
Custom greeting and brand voice
Advanced analytics and reporting
Priority email support (24-hour response)
Bi-weekly optimization reviews
Call recording and transcription
Multi-language support (up to 3 languages)
Limitations:
Standard workflow automation (up to 5 flows)
Limited custom AI assistant capabilities
Best For:
Multi-provider practices, small law firms, and advisory businesses with moderate call/chat volume
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For scaling operations

Enterprise

Comprehensive AI and automation for larger organizations needing custom workflows, integrations, and dedicated support.

$8,500/month
+ $6,000 one-time setup
Everything in Professional, plus:
Unlimited interactions across all channels
Custom AI assistant development
Advanced workflow automation (unlimited flows)
Multi-location and team management
Deep CRM and practice management integration
Custom integrations and API access
Dedicated account manager
24/7 priority support with SLA
Weekly strategy and optimization calls
White-label options for agencies
Advanced security and compliance features
Training sessions for staff (quarterly)
Custom reporting and business intelligence
Best For:
Multi-location businesses, larger firms, and organizations with complex automation needs
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Add-Ons & Extensions

Customize your plan with these optional additions

Additional Language Pack

$500/month

Add support for another language to your AI assistants

Extra Interaction Volume

$0.50 per interaction

Overage pricing for interactions beyond plan limits

Custom Integration

$1,500 - $5,000

One-time fee for specialized tool or software integration

Advanced Training Session

$750 per session

Comprehensive 2-hour training for your team on AI systems

Priority Support Upgrade

$500/month

Upgrade Starter or Professional to 24/7 support

Real-World ROI

See how our clients typically break even in the first 30-60 days

Small Dental Clinic

Before

Part-time receptionist: $2,000/month + missed calls costing ~$1,500/month in lost bookings

With HexaNova

Professional Plan: $4,500/month

Net Impact

Break-even in month 1, plus 15+ hours of receptionist time freed up for patient care

Law Firm (5 Lawyers)

Before

Full-time admin: $4,500/month + lost leads from slow response: ~$3,000/month

With HexaNova

Professional Plan: $4,500/month

Net Impact

$3,000/month saved, plus 40% improvement in lead conversion

Wealth Advisory (3 Advisors)

Before

Admin time on calls/follow-ups: ~25hrs/week = $3,500/month + missed opportunities

With HexaNova

Professional Plan: $4,500/month

Net Impact

20+ hours returned to advisors monthly for client work = $8,000+ in billable capacity

Frequently Asked Questions

Everything you need to know about pricing and plans

What counts as an 'interaction'?

An interaction is a completed conversation session with your AI assistant. For voice, it's one phone call (regardless of duration). For chat/WhatsApp, it's one conversation thread (all messages exchanged until the user stops responding for 24 hours). Simple FAQ lookups and very brief inquiries (under 30 seconds) don't count toward your limit.

What's included in the setup fee?

The one-time setup fee covers discovery sessions to understand your business, designing your AI agent's personality and knowledge base, integrating with your calendars and CRM, building custom conversation flows, testing with real scenarios, training your team, and providing documentation. Think of it as the foundation—everything after that is monthly service and optimization.

Can I upgrade or downgrade my plan?

Absolutely. You can upgrade at any time and the change takes effect immediately—we'll pro-rate the difference. Downgrades take effect at your next billing cycle. If you're approaching your interaction limits, we'll notify you proactively so you can upgrade before any service interruption.

What happens if I exceed my interaction limit?

We'll notify you when you reach 80% of your monthly limit. If you exceed it, overage interactions are billed at $0.50 each. For most clients, we recommend upgrading to the next tier if you're consistently hitting limits—it's more cost-effective and unlocks additional features.

Do you require a long-term contract?

No. All our plans are month-to-month after the initial setup. We believe in earning your business every month by delivering results, not locking you into contracts. That said, annual pre-payment saves you about 17% compared to monthly billing.

What integrations do you support?

We integrate with most popular tools: Google Calendar, Microsoft 365, Calendly, Acuity, HubSpot, Salesforce, Zoho, Practice Fusion, SimplePractice, Clio, and dozens of others. If you use something niche, we can usually build a custom integration (see add-ons) or use Zapier/n8n to connect. During discovery, we'll confirm compatibility with your specific tech stack.

How quickly can we get up and running?

For Starter plans, typically 2-3 weeks from kickoff to live. Professional plans take 3-5 weeks. Enterprise implementations range from 6-12 weeks depending on complexity. We always start with a quick-win MVP that goes live early, then iterate and expand based on real performance data.

What kind of support do you provide?

All plans include email support. Professional plans get priority response (24 hours), and Enterprise plans have 24/7 support with a dedicated account manager. We also provide proactive monitoring—if we notice errors or performance issues, we reach out before you do. You're never left hanging.

Can the AI handle complex or sensitive conversations?

Yes and no. Our AI is excellent at handling 80-90% of routine interactions—FAQs, booking, basic qualification. For complex or sensitive topics (medical emergencies, legal advice, financial transactions), we design the system to recognize these situations and seamlessly hand off to a human with full conversation context. The goal is to amplify your team, not replace judgment.

What if the AI makes a mistake?

We monitor every interaction and continuously refine prompts, logic, and fallback handling. Mistakes are rare, but when they happen, we fix the root cause immediately. All AI responses are logged, so we can review, correct, and improve. You also get monthly reports showing performance metrics and areas we're optimizing.

Is my data secure and private?

Yes. All data is encrypted in transit and at rest. We're SOC 2 Type II compliant and follow industry best practices for data security. Your data is never used to train public AI models—it stays private to your organization. We can sign BAAs for HIPAA compliance if needed (Enterprise plan).

Can I see a demo before committing?

Absolutely. Book a call using the link on this page, and we'll show you working examples of AI voice receptionists and chat assistants in action. We can also do a lightweight proof-of-concept customized to your business to show exactly how it would work for you.

Not sure which plan fits best?

Book a free consultation and we'll walk through your specific needs, show you working examples, and recommend the right solution.

Schedule Free Consultation